Welcome to the IMPACT website

Impact is a social enterprise based in Cheshire, offering innovative and proven training and adult learning programmes for Wellbeing and Recovery.

Our facilitators are all highly qualified coaches and trainers with extensive experience of working with vulnerable groups in the community and those with mental health conditions. Originally providing training and support in Ellesmere Port local community, we are now funded by Cheshire West and Chester Council to deliver Adult Community Learning across the region.

We aim to develop the confidence of disadvantaged communities and individuals who experience deep seated and long term issues that prevent personal growth and support individuals to gain employment or develop enterprises.

What We Do

  • Improving Well-being through creative interventions (eg Creative Writing, Storytelling, Crafts)
  • Wellbeing journaling to Improving Wellbeing by creative interventions
  • Recovery Stories programme
  • Recovery Coaching (groups or 1:1)
  • Improving Confidence and Self-Esteem
  • Assisting with Job Search preparation
  • Staff & Team Development
  • Coaching and Wellbeing related training for staff and volunteers
  • Wellbeing policy and implementation consultation for organisations and employers

We can tailor our services to meet your clients’ needs or design a customised programme for your organisation.

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Latest News

We continue to provide sessions for Cheshire West and Chester Council's adult learning programme (18+). Currently delivering "Coaching Confidence & Wellbeing" courses in Ellesmere Portal and Thelwall Community Centre. We also offer "The Friday Uplift" - a peer-led confidence, health and wellbeing drop-in group at Storyhouse in Chester (see Storyhouse website for details). All sessions are free.

Our future plans include building on our partnerships with local arts and wellbeing organisations, and developing our working partnerships with professional artists to enhance the value of our Creativity for Wellbeing services in the community.

Community Support and Wellbeing
August 2023 - in partnership with Storyhouse, thanks to their generous funding we took a group of participants to Theatre in the Park to see Midsummer's Night Dream. It was beautiful weather and a fantastic outing!
We also attended the networking event "Empowering Our Communities" organised by Cheshire West Voluntary Action. A wonderful opportunity to showcase the creative work of our groups, and meet organisations working within communities.
July 2023 - provided a taster of Creative Journalling to Tomorrow's Women Chester.
April 2023 - awarded High Sheriff's funding through Cheshire Community Funding for "Stronger Together Sharing Words",  a programme of craft and creative journalling workshops at Dial House, Chester.
2022-23, we delivered community workshops at The Old Chapel community centre in Saltney Ferry, funded by National Lottery Wales. Promoting  confidence through creativity and community values.
2021 - awarded funding as part of Let's Turn This Around Covid-19 community support programme. We delivered "Spring Into Wellbeing", a nature-based programme full of inspiring activities like haiku writing, journalling, motivational coaching, and Mindfulness.

Our services are also listed on the Council's Live Well directory.

Delivering Staff and Community Training

We deilivered staff training to Dial West Cheshire in the form of Active Listening skills and accredited Mental Health First Aid Training.

Lisa has completed a research project into the Impact of Covid-19 on Creative Writing for Wellbeing provision, for Lapidus International in partnership with University of Chester. An interesting part of the research was identifying the impact on areas with deprivation and health inequalities and how organisations have adapted their provision to meet needs.


We work with charities, trusts, day centres, and organisations that support users of adult mental health services. Our clients and partners we have worked with include:

  • The Old Chapel Community Centre
  • Storyhouse Chester
  • West Recovery College
  • Chester Aid to the Homeless
  • Trinity Ellesmere Port
  • Richmond Fellowship
  • Northgate Locks Adult Resource Centre
  • The Old Vicarage Day Centre, Northwich
  • Cheshire Wirral Partnership NHS Foundation Trust
  • Cheshire West and Chester Adult Community Learning
  • West Cheshire Recovery College
  • East Cheshire Recovery College
  • Dial West Cheshire
  • Chapter
  • Cheshire West and Chester Adult and Community Learning
  • Forfutures
  • Tower House (The Richmond Fellowship)
  • Trinity Church Ellesmere Port


Words for Wellbeing Participants

I’ve enjoyed the exploration of how to see things in a different light.

Realised that I can write interesting pieces that make me feel several emotions and knowing I can continue to write to improve my wellbeing.

I’ve really liked thinking in a creative way which is a change to my natural character.

I am proud of my effort.

Recent feedback on our online two-day Mental Health First Aid Course

The instructor was excellent - very knowledgeable on MHFA

It was my first online training course so took some time to get used to, but Sally did well keeping everyone involved. I'd be happy to recommend the course to the rest of my staff as we work alongside volunteers from a wide range of backgrounds.

The course was excellent. The mental health information and workbook is very well put together.

Very useful - great refresher for me and I learnt valuable new ways of thinking and supporting people.